Contact Online has become an integral part of how we run our business since its introduction in 2008. Its ability to track leads and report on sales activity has become embedded in the culture here at Youles Motorcycles. In fact, I would go as far as to say without it we would definitely see a reduction in sales and efficiency with which we operate.
Philip Youles, Owner
When we were first shown the diary in 2014, as an old bloke I was dead against it. Now many years on we use it for everything and couldn’t do without it. Mark is always at the end of the phone to help with any queries. I reckon that we have had 100s of extra sales with this diary.
Philip Yardley, Director
Contact Online is a must have for any sales person in my opinion. This cloud based diary system is so simple to use. Contact Online is great for those quick reminders and priorities. Day-to-day tasks, lead management with ease, from sending a text message and emailing (whether to an individual or as a bulk mail out). Forward planning, reporting and building your database with every contact history inputted stored against each customer. The ability to upload attachments for safe storage too is brilliant! There is an amazing amount of filter search options and even a Vehicle Registration look up! This operating system is fast!... matched by Mark and his team with their dealer support (if needed). With Contact Online in your business you will sell more. Guaranteed!
Jonathan Crum, General Manager
Wheels Motorcycles has used Contact Online for many years, in fact since 2011. It’s easy to use yet powerful interface is easy for our sales team to diligently complete and understand. The Contact Online team respond to changes and queries in an efficient friendly and timely manner, a great business to be partnered with.
Simon Garrett, General Manager
We’ve used Contact Online for over a decade now as our primary LMS system, with leads feeding in automatically from our website, 3rd party live chat, Auto Trader, and manufacturer systems. Mark and the team are always supportive, and the system works brilliantly for us. I would have no hesitation in recommending Contact Online.
Gareth Robinson, Director
There are lots of Sales’ solutions in the market, but we chose Contact Online because the system is easy to use and a great tool for prospecting. It saves us valuable time thanks to its integration with Auto Trader and Honda. We love the fact that it’s cloud-based as the feature-rich updates are applied to our site automatically, so we do not need to ‘download the latest version’. Mark and his team are friendly and professional, and we would highly recommend their products.
Natalie Pritchard, Sales and Marketing
Contact Online became a game changer for our Rider Training School back in 2016. The Developers at Contact Online looked at our operation and the constant repetition in our booking system. Collaboration between our two companies took less than a month to complete our bespoke system, which is slick, saves time and has incredible functionality! At Kent Motorcycles we use both the Motorcycle Training diary and the Sales diary.
David Long, Aftersales Advisor
Crescent Motorcycles have used the Contact Online diary system since 2014 and without this valuable tool our jobs would have been a lot more complicated! All of our customer leads from Auto Trader, MCN, Dealer websites and Manufacturers feed in automatically. This allows our sales staff to action their diary all from one place, which helps them to manage their day-to-day tasks / CRM with ease, using the latest technology and a simple user interface on your web browser.
Mark and the team are always super helpful (nothing is ever too much trouble) and the integration works perfectly for Crescent.
Adam Barnes, Information Technology Manager
Contact Online is a great asset to our business. A strong part of the system is bulk emails which makes it very easy for us to contact our customer database on offers and events. Bulk emails and texts can be sent in seconds to all our contacts or specific target groups.
Dave Barkshire, Owner